Performance summary


Average cost per land registration action

Land registration actions

Land registration actions are activities associated with registering land and property transactions and include document search requests and lots created. The actual average cost per land registration action for this financial year was $36.81 which was 7.01% better than target. This was an achievement in the passive property market, with process automation facilitated by the new land registry platform (NLR™) reducing resourcing requirements and costs. There was a 2.69% shortfall in the expected number of land registrations actions, although this was offset by a decrease in service delivery costs.

Average cost per land information action

Land information actions

Land information actions are activities associated with the capture, production and maintenance of physical and land boundary datasets. The actual average cost per land information action for this financial year was $30.23 which was 24.72% over target. This was due to a decrease in customer demand and property related activities, leading to a 24.67% shortfall in the expected number of land information actions. Total costs were also less than anticipated, creating an offset to the reduction in demand.

Average cost per valuation

Valuations completed

Valuations completed include unimproved and gross rental valuations, interim valuations, stamp duty, asset and market valuations, objections, appeals and queries made during the financial year, and general property related valuation consultancy services. The actual average cost per valuation of $16.69 was 14.85% above target. This was mainly due to revisions to the indirect and overhead costs for the service throughout the year. This was partially offset by the number of completed valuations exceeding target by 2.21%.

Average cost of coordinating the Capture WA Program per request for capture

Coordinated capture of the state’s location information

Requests for the capture of location information are received from agencies participating in the program, designed to reduce and avoid duplication in the capture of location information across the state. The actual average cost of $6,129 for coordinating the program for capture was 72.28% above target. This was mainly due to a 18.83% reduction in the number of requests and an increase in costs to deliver the service.

Average cost per pages viewed of information delivered through SLIP

Average cost per pages viewed of information delivered through SLIP

The Shared Location Information Platform (SLIP) provides a single point of access for government and industry partners to use and share location information. The aim of SLIP is to reduce the effort required to make data available and ensure it is the most cost effective solution to deliver location information to users. The actual delivery cost per page viewed of data through SLIP was $0.52, below the target of $0.55. This is a positive result due to demand exceeding expectations by 11.85%, offset by a slight increase in service delivery costs.